At gtongit, we believe that gaming should always be fun, safe, and within your control. Our responsible gaming program gives every Filipino player the tools, knowledge, and support they need to play smart — and know when to stop.
Gambling is one of the oldest forms of entertainment in the Philippines — from the neighborhood tong-its game to the roar of the PBA crowd. At gtongit, we honor that culture while recognizing that for some players, gambling can become a problem. That is why responsible gaming is not just a checkbox for us — it is a core part of how we operate.
We have built a full suite of player protection tools directly into the gtongit platform. These tools are available to every registered player at any time, free of charge, and without judgment. Whether you want to set a spending limit, take a short break, or permanently exclude yourself from the platform, gtongit makes it easy to stay in control.
Our responsible gaming program is developed in alignment with PAGCOR's player protection guidelines and internationally recognized responsible gambling standards. We continuously review and improve our tools based on player feedback and industry best practices.
Remember: Gambling should be entertainment — not a way to earn income, solve financial problems, or cope with stress. If it stops being fun, it is time to use our tools or seek support.
Support available for players in need
Minimum age strictly enforced on all accounts
Player protection tools built into the platform
Tolerance for underage gambling — zero exceptions
All of these tools are available directly from your gtongit account settings. No waiting period, no fees — just straightforward controls that put you in charge of your gaming experience.
Set a maximum amount you can deposit into your gtongit account on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits will be accepted until the period resets. Lowering your limit takes effect immediately; increasing it requires a 24-hour cooling period.
Set a maximum duration for each gaming session. When your time limit is reached, gtongit will display a notification and, if you choose, automatically log you out. This helps prevent the kind of extended play sessions that can lead to chasing losses or losing track of time.
Need a short break? A cooling-off period temporarily suspends your gtongit account for a defined period — from 24 hours up to 6 weeks. During this time, you cannot log in, deposit, or place bets. The suspension cannot be lifted early, giving you a genuine, enforced break.
Self-exclusion is a more permanent option for players who feel they need a longer break or want to stop gambling altogether. You can self-exclude for 6 months, 1 year, 3 years, or permanently. During self-exclusion, your account is fully locked and you will be removed from all marketing communications.
Set a cap on the total amount you are willing to lose within a given period. Once your loss limit is reached, gtongit will prevent further betting until the period resets. This tool is especially useful for players who want to enjoy the excitement of betting without risking more than they can afford.
Enable periodic pop-up reminders that show you how long you have been playing and how much you have wagered in the current session. These gentle nudges help you stay aware of your activity and make conscious decisions about whether to continue playing or take a break.
Setting up your responsible gaming tools on gtongit takes less than two minutes. Here's how:
Visit the gtongit platform and log in using your registered email and password. Make sure you are on a secure connection before accessing your account settings.
Click on your profile icon in the top-right corner and select "Responsible Gaming" from the dropdown menu. All player protection tools are grouped in one easy-to-find section.
Select the tool you want to activate — deposit limit, session timer, cooling-off period, self-exclusion, or loss limit. Each tool has a clear description and simple controls.
Set your preferred values and confirm. Restrictions take effect immediately. You will receive a confirmation email at your registered address once the tool is active.
If you have trouble activating any tool, or if you want to request self-exclusion urgently, contact our support team directly. We are available 24/7 and will action your request without delay.
Answer these questions honestly. If you answer "yes" to two or more, we strongly encourage you to use our responsible gaming tools or seek professional support.
Do you spend more money on gambling than you originally planned to?
Have you ever borrowed money or sold belongings to fund your gambling?
Do you feel restless, irritable, or anxious when you try to cut down or stop gambling?
Have you lied to family members or friends about how much time or money you spend gambling?
Do you find yourself gambling to escape problems, stress, or negative feelings?
After losing, do you feel a strong urge to return and win back your losses ("chasing losses")?
Has gambling ever caused problems in your relationships, work, or studies?
Have you ever tried to stop gambling but found yourself unable to do so?
If you answered yes to 2 or more questions: Please consider activating self-exclusion on your gtongit account and reaching out to a professional counselor. You are not alone — help is available.
Problem gambling can affect anyone — regardless of age, income, or background. Recognizing the early warning signs is the first step toward getting help.
Spending beyond your means, borrowing money, or neglecting bills and essential expenses to fund gambling activity.
Hiding gambling activity from loved ones, lying about losses, or neglecting family and social responsibilities.
Feeling anxious, depressed, or irritable when not gambling; using gambling as a way to escape negative emotions or stress.
Repeatedly trying to cut back or stop gambling without success; spending more time and money than intended on each session.
You do not have to face a gambling problem alone. The following resources are available to Filipino players seeking help, guidance, or professional counseling.
The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming program for all licensed operators in the Philippines. PAGCOR's guidelines form the foundation of gtongit's player protection framework.
The Philippine government's National Center for Mental Health (NCMH) operates a 24/7 crisis hotline. If gambling is affecting your mental health, please reach out. The hotline number is 1553 (toll-free within the Philippines).
Our dedicated responsible gaming support team is available 24/7. Contact us at [email protected] to request self-exclusion, activate limits, or simply talk to someone about your concerns — no judgment, ever.
gtongit pledges to always put player wellbeing first. We will never market to vulnerable players, never make it difficult to use our protection tools, and never prioritize revenue over the safety of our community. Gaming on gtongit should be a source of joy — and we will do everything in our power to keep it that way for every Filipino player on our platform.
Enjoy the thrill of sports betting, live casino, slots, and bingo — with the peace of mind that comes from knowing gtongit has your back every step of the way.
21+ Gambling is strictly for adults 21 years and above. Please play responsibly.