At gtongit, your privacy is not an afterthought — it is a core commitment. This Privacy Policy explains exactly what data we collect, why we collect it, how we use it, and the rights you have over your personal information.
These highlights summarize our key privacy commitments. The full policy below contains the complete legal details — please read it in full.
All data transmitted between your device and gtongit is protected using TLS encryption. Sensitive data at rest — including payment details and identity documents — is stored using AES-256 encryption standards.
gtongit does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used solely to operate and improve the gtongit platform and to comply with legal obligations.
You have the right to access, correct, and request deletion of your personal data at any time. Submit a request to our support team and we will respond within the timeframes required by applicable Philippine data protection law.
gtongit only collects the personal data that is strictly necessary to provide our services, verify your identity, process transactions, and comply with PAGCOR and AML regulatory requirements.
Promotional emails and SMS notifications from gtongit are always opt-in. You can unsubscribe from marketing communications at any time through your account settings or by contacting our support team directly.
gtongit processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and all implementing rules and regulations issued by the National Privacy Commission (NPC).
This Privacy Policy ("Policy") describes how gtongit ("gtongit," "we," "us," "our") collects, uses, stores, shares, and protects the personal information of users ("you," "Player," "User") of the gtongit website and platform. By registering an account or using any part of the gtongit platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
gtongit is the Philippines' premier online casino and sports betting platform, serving players across Manila, Cebu, Davao, Makati, Quezon City, and beyond. As a platform that handles financial transactions and personal identity data, gtongit takes data privacy with the utmost seriousness.
This Policy applies to all personal data collected through the gtongit website, mobile-optimized platform, customer support channels, and any other services operated by gtongit. It should be read alongside our Terms & Conditions and our Responsible Gaming Policy.
gtongit is committed to full compliance with the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines and all regulations issued by the National Privacy Commission (NPC). We are also guided by internationally recognized data protection principles including purpose limitation, data minimization, and storage limitation.
For the purposes of the Data Privacy Act of 2012 and this Policy, gtongit is the personal information controller responsible for your personal data collected through the Platform.
If you have any questions about how gtongit handles your personal data, or if you wish to exercise any of your data subject rights, you may contact our Data Protection Officer (DPO) at the contact details provided in Section 16 of this Policy.
gtongit collects only the personal data that is necessary for the purposes described in this Policy. The categories of personal data we collect include:
KYC Documents: As part of our Know Your Customer (KYC) process required by PAGCOR and AML regulations, gtongit may collect copies of government-issued photo IDs, proof of address documents, and proof of payment method ownership. These documents are stored securely and used solely for identity verification purposes.
gtongit collects personal data through the following means:
gtongit uses your personal data only for legitimate, specified purposes. The table below summarizes our primary uses:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and login data |
| Age and identity verification (21+ requirement) | Date of birth, government ID, KYC documents |
| Processing deposits and withdrawals | Financial and transaction data |
| Providing gaming and betting services | Account, transaction, and usage data |
| Fraud prevention and AML compliance | Identity, financial, and technical data |
| Customer support and dispute resolution | Communications and transaction data |
| Responsible gaming monitoring | Usage, transaction, and self-exclusion data |
| Regulatory reporting to PAGCOR | Identity and transaction data |
| Platform improvement and analytics | Anonymized technical and usage data |
| Marketing communications (opt-in only) | Contact data and preferences |
gtongit will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.
Under the Data Privacy Act of 2012, gtongit processes your personal data on the following legal bases:
gtongit does not sell, rent, or trade your personal data. We may share your data only in the following limited circumstances:
gtongit engages trusted third-party service providers who process data on our behalf under strict data processing agreements. These include KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud detection services, cloud hosting providers, and customer support platforms. All processors are contractually bound to handle your data only as instructed by gtongit and in compliance with applicable law.
gtongit may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or courts of competent jurisdiction where required by law, court order, or regulatory directive.
In the event of a merger, acquisition, or sale of all or part of gtongit's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer.
No Third-Party Marketing: gtongit will never share your personal data with third parties for their own marketing or advertising purposes. Any promotional communications you receive will come directly from gtongit and only if you have opted in.
gtongit uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies we use include:
You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the gtongit Platform.
gtongit retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our general retention periods are:
When personal data is no longer required, gtongit will securely delete or anonymize it in accordance with our internal data disposal procedures.
gtongit implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Data Breach Notification: In the event of a personal data breach that poses a real risk of serious harm to affected individuals, gtongit will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, as required by the Data Privacy Act of 2012.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by gtongit:
To exercise any of these rights, please submit a written request to our Data Protection Officer at the contact details in Section 16. gtongit will respond to all verified data subject requests within fifteen (15) business days. In complex cases, this period may be extended by a further fifteen (15) business days, with prior notice to you.
Please note that certain rights may be limited where gtongit is required to retain data to comply with legal obligations (e.g., AML record-keeping requirements) or where the exercise of a right would adversely affect the rights of others.
The gtongit Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gambling regulations. gtongit does not knowingly collect personal data from individuals under the age of 21.
If gtongit discovers or is notified that personal data has been collected from a person under 21, the account will be immediately suspended, all data will be deleted, and any funds held will be handled in accordance with applicable law and our Terms & Conditions.
If you are a parent or guardian and believe your child has registered on the gtongit Platform, please contact us immediately at [email protected].
gtongit primarily stores and processes personal data within the Philippines. In limited circumstances, data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or international fraud detection services.
Where such transfers occur, gtongit ensures that appropriate safeguards are in place, including contractual clauses that require the recipient to protect your data to a standard equivalent to that required under Philippine law. gtongit will not transfer your personal data to a country that does not provide an adequate level of data protection without first implementing appropriate safeguards and, where required, obtaining your consent.
The gtongit Platform may contain links to other internal pages and resources. This Policy applies solely to data collected by gtongit through the Platform. gtongit is not responsible for the privacy practices of any third-party services that may be integrated into the Platform (such as payment gateways), and we encourage you to review the privacy policies of those services independently.
gtongit reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform features. When material changes are made, gtongit will notify registered players via email or a prominent notice on the Platform, and the updated Policy will display a revised effective date at the top of this page.
Your continued use of the gtongit Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you must cease using the Platform and may request account closure.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact gtongit's Data Protection Officer:
Data Protection Officer — gtongit
Email: [email protected]
Subject Line: Data Privacy Request – [Your Full Name]
Response Time: Within 15 business days of receiving a verified request.
Support Hours: 24 hours a day, 7 days a week.
You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated. The NPC can be reached through its official government channels.
Your data is safe with us. Join thousands of Filipino players who trust gtongit for secure sports betting, live casino, slots, and bingo — all on one PAGCOR-compliant platform.
21+ Gambling is strictly for adults 21 years and above. Please play responsibly.